“It’s the mortar, not just the bricks, that makes a building strong. The mortar, in a strong team, is social capital: mutual reliance, an underlying sense of connectedness that builds trust.”
Here’s something amazing from Margaret Heffernan, who is widely regarded as one of the most successful women business leaders in the world.
Essay: The secret ingredient that makes some teams stronger than others
Here also is a link to my previous interview with her on my radio show, “The Leadership Focus.”